Tag Archive: olwen hamer

Oct 15

Council Audit Committee Revamp After Failures Exposed

Stoke-on-Trent City Council’s Audit Committee is to be revamped after a leading councillor said it was “not fit for purpose.” and that reports were being kept secret. Cllr Dave Conway, leader of the City Independents, had called for the changes after PotteriesEYE discovered how serious failures in council services, found by their own internal audits …

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Permanent link to this article: http://www.potteye.co.uk/council-audit-committee-revamp-after-failures/

Jun 21

Customer Information to be more easily accessed thanks to a council new system

Councillors are considering a seven year contract with a new customer relationship management system, CRM. It will mean callers no longer have to repeat or remember their previous interactions with the council as all the information will be included in a master database, subject to normal confidentiality and data protection protocols. The council’s current management …

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Permanent link to this article: http://www.potteye.co.uk/information-to-be-more-easily-accessed-thanks-to-a-new-system/

May 17

Council Attempts Ipads Publicity Stunt to Divert Criticism Over Spending

Labour controlled Stoke-on-Trent City Council have organised what appears to be a hastily prepared publicity stunt at  Treehouse Children’s Centre, Dawlish Drive, Bentilee, this morning, following recent revelation and criticism of council spending on 110 Ipads at the same time as cutting care services for the elderly and reducing bus pass availability for the blind and …

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Permanent link to this article: http://www.potteye.co.uk/council-attempts-ipads-publicity-stunt-to-divert-criticism-over-spending/

Feb 03

Grey Power Wins Care Review in Begrudging Labour U-Turn

Greypower – the North Staffs Pensioners’ Convention, were celebrating last night following the Labour Controlled City Council’s last minute u-turn on holding a review into homecare for the elderly. Despite the freezing cold weather, 40+ campaigners held a demonstration outside Stoke-on-Trent City Council Civic Centre yesterday evening, prior to presenting an 8000 plus petition to …

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Permanent link to this article: http://www.potteye.co.uk/grey-power-wins-care-review-in-begrudging-labour-u-turn/

Nov 07

Stoke Homecare Scandal Coming Soon?

Stoke-on-Trent City Council’s determination to go ahead with a reverse e-auction of domiciliary homecare puts cost before quality, but more importantly raises the very real threat of leaving hundreds of vulnerable and elderly citizens at risk. Reverse e-auctions of this kind have been condemned by the government, by the professional bodies covering adult social care, …

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Permanent link to this article: http://www.potteye.co.uk/stokes-homecare-scandal-coming-soon/